National Occupational Standards

Summary
This workforce competence focuses on your role in evaluating, prioritising and reviewing demands for services to manage overall workload. The workload may be that for an individual worker or be related to the demands on a department or service.

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Summary
Effective joint working is a theme which runs throughout this set of standards. This workforce competence describes standards for those who work with others to develop and sustain joint collaborative relationships and arrangements. It is based on an action development cycle with the stages of exploring and assessing the potential for collaborative working (including the effect of past history on the relationship), the development of relationships and arrangements, sustaining and maintaining those relationships, and then reviewing and evaluating collaborative working to modify and develop it.

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Summary
This workforce competence is about developing and sustaining effective working relationships with staff in other teams, departments and/or organisations. You are not expected to set up effective working agreements from scratch, but are expected to contribute to optimising the value of them. This workforce competence is applicable across health and care. It is designed for all individuals involved in joint working with staff in other departments and/or organisations, whether this is within formal partnership arrangements or informally.

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Summary
This workforce competence focuses on establishing and maintaining an overview of developments in knowledge and practice. You are not expected to do this for all areas of practice but for that area, or those areas, for which you have particular responsibility. You are expected to keep up-to-date in the field of interest concerned through collating and appraising developments. Building on this overview, you need to be able to determine those areas which are in need of further development and determine ways in which these gaps can best be filled. The role also includes the need to disseminate information on the field of interest to others. Due to the nature of this workforce competence, you will need to have developed some basic research skills in gathering, collating, analysing and synthesising information.

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